An attachment incorrectly appears as the body of an e-mail message in Exchange Server 2007

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Article ID: 943808 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Exchange Server 2007 organization, a user receives an empty e-mail message that has an attachment. However, the attachment incorrectly appears as the body of the e-mail message.

In Microsoft Exchange Server 2003, the same e-mail message correctly appears as an empty message body and a separate attachment.

This problem occurs if the original e-mail message is a MIME message that has no body and that has only one text or HTML attachment.

CAUSE

This problem occurs because Exchange Server 2007 handles the attachment by converting it to a message body.

RESOLUTION

To resolve this problem, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

Properties

Article ID: 943808 - Last Review: February 29, 2008 - Revision: 1.4
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbexpertiseinter kbfix kbqfe kbhotfixrollup KB943808

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