Article ID: 943808 - Last Review: February 29, 2008 - Revision: 1.4

An attachment incorrectly appears as the body of an e-mail message in Exchange Server 2007

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SYMPTOMS

In a Microsoft Exchange Server 2007 organization, a user receives an empty e-mail message that has an attachment. However, the attachment incorrectly appears as the body of the e-mail message.

In Microsoft Exchange Server 2003, the same e-mail message correctly appears as an empty message body and a separate attachment.

This problem occurs if the original e-mail message is a MIME message that has no body and that has only one text or HTML attachment.
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CAUSE

This problem occurs because Exchange Server 2007 handles the attachment by converting it to a message body.
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RESOLUTION

To resolve this problem, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152559)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
817903  (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
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Keywords: 
kbexpertiseinter kbfix kbqfe kbhotfixrollup KB943808
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