Windows Live Photo Gallery will not start on Windows XP N or Windows Vista N

Article translations Article translations
Article ID: 944031 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Windows Live Photo Gallery will not start on Windows XP Home Edition N, Windows XP Professional N, Windows Vista Home Basic N, or Windows Vista Business N.

CAUSE

This problem occurs because the European editions of Windows XP and Windows Vista that are designated as "N" do not include Windows Media Player and related technologies that are required to operate Windows Live Photo Gallery.

RESOLUTION

To resolve this problem, install Windows Media Player. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

MORE INFORMATION


For more information about Windows XP Home Edition N and Windows XP Professional N, click the following article number to view the article in the Microsoft Knowledge Base:
886540 Description of Windows XP Home Edition N and Windows XP Professional N
For more information about Windows Media Player, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/versions.aspx


Properties

Article ID: 944031 - Last Review: October 24, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft Windows XP Professional N
  • Microsoft Windows XP Home Edition N
  • Windows Vista Home Basic N
  • Windows Vista Business N
  • Windows Live Photo Gallery
Keywords: 
kbtshoot kbprb kbexpertisebeginner kbwinliveportal KB944031

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com