Error message when you try to rename a file that contains Japanese characters in the file name on a Windows Server 2003 R2-based computer or on a Windows Storage Server 2003-based computer: "No such file or directory"

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Article ID: 944039 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You set up a Server for Network File System (NFS) environment on a computer that is running Microsoft Windows Server 2003 R2 or that is running Windows Storage Server 2003 R2.
  • You try to rename a file by using the mv command.
In this scenario, you may receive the following error message:
No such file or directory.
This problem occurs when the following conditions are true:
  • The file name contains Japanese characters.
  • The file name is encoded in Extended Unix Code (EUC).

RESOLUTION

Hotfix information

Windows Server 2003 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 R2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfssvr.sys5.2.3790.3037467,45631- Oct-200712:09x86
Nfssvr.sys5.2.3790.4180467,45631-Oct-200715:51x86

Windows Server 2003 R2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfssvr.sys5.2.3790.3037813,56801- Nov-200702:15x64
Nfssvr.sys5.2.3790.4180813,56801-Nov-200702:22x64

Windows Storage Server 2003

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Storage Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfssvr.sys5.2.3790.3037467,45631- Oct-200712:09x86
Nfssvr.sys5.2.3790.4180467,45631-Oct-200715:51x86

Windows Storage Server 2003, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfssvr.sys5.2.3790.3037813,56801- Nov-200702:15x64
Nfssvr.sys5.2.3790.4180813,56801-Nov-200702:22x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 944039 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Storage Server 2003 R2 x32 Enterprise
  • Microsoft Windows Storage Server 2003 R2 x64 Enterprise
  • Microsoft Windows Storage Server 2003 R2 x32 Standard
  • Microsoft Windows Storage Server 2003 R2 x64 Standard
Keywords: 
kbautohotfix kbexpertisebeginner kbqfe kbHotfixServer KB944039

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