If you use Microsoft Outlook clients to connect to Microsoft
Exchange Server 2007 mailboxes by using POP3 or IMAP4 protocols, Outlook
clients may be unable to use the
following features:
| • | The formatted text version of the message. For example,
font information and colors
cannot be used. |
| • | OLE objects. For example, embedded pictures and embedded
Microsoft Office documents
cannot be used. |
| • | Special Outlook features. For example, custom forms, voting
buttons, and meeting requests
cannot be used. |
| • | Regular file attachments that were added to the original
message
cannot be used. |
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This problem occurs because Exchange Server 2007 does not
support Transport Neutral Encapsulation Format (TNEF) for POP3 or IMAP4
protocols.
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Update information
To resolve this problem, install Update Rollup 2 for Exchange 2007
Service Pack 1.
For more information about Update Rollup 2
for Exchange 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
948016 (http://support.microsoft.com/kb/948016/)
Description of Update Rollup 2 for Exchange Server 2007 Service Pack 1
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After you apply this hotfix on the Exchange Server 2007
server, the following cmdlets can
be used to set the message format to TNEF.
Server-based cmdletSet-IMAPSettings –MessageRetrievalMimeFormat Tnef
Set-POPSettings –MessageRetrievalMimeFormat Tnef
Set-CASMailbox –ImapMessagesRetrievalMimeFormat Tnef
Set-CASMailbox –PopMessagesRetrievalMimeFormat Tnef
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Transport Neutral Encapsulation Format (TNEF) is a Microsoft
proprietary method for encoding Rich Text Format (RTF) messages that are sent
across the Internet. A TNEF-encoded message contains a plain text version of
the message, an attachment that contains the RTF version, and any OLE objects
such as pictures or other attachments that were sent with the
message.
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