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The Edgetransport.exe process may stop unexpectedly on a Exchange Server 2007-based edge server

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Article ID:944321
Last Review:February 21, 2008
Revision:1.5

SYMPTOMS

On a Microsoft Exchange Server 2007-based edge server, the Edgetransport.exe process may stop unexpectedly. Additionally, if you have enabled error reporting, the following error message may be logged in the error report:
------------------- Error Report -------------------

Error report created <Date, Time>
CLR is terminating
Here are the bucketing parameters used:
P1(flavor)=<Processor>
P2(appVer)=<version>
P3(appName)=edgetransport.exe
P4(assemblyName)=Microsoft.Exchange.Isam.Interop.dll
P5(Exchange Method Name)=Microsoft.Exchange.Isam.Interop.MJetRetrieveColumn
P6(exceptionType)=Microsoft.Exchange.Isam.IsamRecordDeletedException
P7(Call Stack Hash)=22b5
P8(assemblyVer)=<version>
Method Name=Microsoft.Exchange.Isam.?A0x6a329d7d.HandleError
Exception Message=Record has been deleted (-1017)
Exchange assembly name=Microsoft.Exchange.Isam.Interop.dll
eip=<xxxx>
TargetSite=<xxxx>
Build bit-size=64
Executable Name=edgetransport.exe

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RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
945684 (http://support.microsoft.com/kb/945684/) Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
942846 (http://support.microsoft.com/kb/942846/) Description of Update Rollup 6 for Exchange Server 2007

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
817903 (http://support.microsoft.com/kb/817903/) New naming schema for Exchange Server software update packages
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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REFERENCES

For more information about error reporting, visit the following Microsoft Web site:
http://technet2.microsoft.com/windowsserver/en/library/52fc29db-aa2f-4f89-a6a9-65ba90d5e57b1033.mspx?mfr=true (http://technet2.microsoft.com/windowsserver/en/library/52fc29db-aa2f-4f89-a6a9-65ba90d5e57b1033.mspx?mfr=true)

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APPLIES TO
•Microsoft Exchange Server 2007 Enterprise Edition
•Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbbug kbfix kbqfe kbhotfixrollup kbhotfixserver KB944321

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