Article ID: 944333 - Last Review: February 21, 2008 - Revision: 1.6

The store event sink does not run as expected in an Exchange Server 2007 environment

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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, the store event sink does not run as expected. The event is triggered, but the registered script is not executed.

For example, you follow the steps in Microsoft Knowledge Base (KB) article 895239 to register an OnSave store event sink for an administrator's Inbox folder on an Exchange 2007 mailbox server. Additionally, you use the sample script in the KB article 895239. Then, you send an e-mail message to the administrator's mailbox. However, the store event sink does not run as expected, and no file is created.

For more information how to register a store event sink by using Regevent.vbs on Exchange, click the following article number to view the article in the Microsoft Knowledge Base:
895239  (http://support.microsoft.com/kb/895239/ ) How to register a store event sink using Regevent.vbs on Exchange

CAUSE

This problem occurs because of some changes in Active Template Library (ATL) 8.0.

RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152559)
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 6 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152561)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903  (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages

APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbbug kbfix kbqfe kbhotfixrollup kbhotfixserver KB944333
 

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