Article ID: 944372 - Last Review: April 4, 2008 - Revision: 1.5 Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is availableOn This PageINTRODUCTIONThis article describes the details about Update Rollup 2 for the following versions of Microsoft Dynamics CRM 3.0:
MORE INFORMATIONBuild numbers and file namesThe build number for Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is 3.0.5469.1203. This build number is the build number for the Microsoft Dynamics CRM client for Microsoft Office Outlook. Additionally, this build number is the build number for the Microsoft Dynamics CRM server. The file names for the update rollup packages are as follows:
Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0Update Rollup 2 contains a selection of the most-requested fixes that are included in Update Rollup 1, in Update Rollup 2, and in Update Rollup 3 for Microsoft Dynamics CRM 3.0 (On Premise).For more information about Update Rollup 1 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base: 922815
(http://support.microsoft.com/kb/922815/
)
Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
For more information about Update Rollup 2 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:
927751
(http://support.microsoft.com/kb/927751/
)
Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available
For more information about Update Rollup 3 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:
935364
(http://support.microsoft.com/kb/935364/
)
Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
Prerequisite for installing hotfixes that are later than Update Rollup 2Update Rollup 2 is not a prerequisite for installing hotfixes that are later than Update Rollup 2.Microsoft Dynamics CRM 3.0 Professional Edition for Service ProvidersUpdate Rollup 2 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available. For more information about Update Rollup 2 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers, click the following article number to view the article in the Microsoft Knowledge Base:944373
(http://support.microsoft.com/kb/944373/
)
Update Rollup 2 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility UpdateUpdate Rollup 2 is compatible with the Microsoft Dynamics CRM client for Outlook Compatibility Update. However, Update Rollup 2 does not provide compatibility between the Microsoft Dynamics CRM 3.0 client for Outlook and the following programs:
To download the Microsoft Dynamics CRM client for Outlook Compatibility Update, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=fdf88e7d-395f-46c3-bcd8-f3d70dc2cd30&DisplayLang=en
(http://www.microsoft.com/downloads/details.aspx?FamilyID=fdf88e7d-395f-46c3-bcd8-f3d70dc2cd30&DisplayLang=en)
Comprehensive issues that are fixed in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0Update Rollup 2 contains fixes for the comprehensive issues that are described in the following Microsoft Knowledge Base articles. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:909284
(http://support.microsoft.com/kb/909284/
)
The allotment type from a contract template is not used when you create a contract in Microsoft CRM 3.0
913468
(http://support.microsoft.com/kb/913468/
)
Error message when you try to start the Microsoft Dynamics CRM 3.0 client for Outlook: "An Error occurred loading Microsoft CRM functionality"
914644
(http://support.microsoft.com/kb/914644/
)
Error message when you try to view the activities for an account in Microsoft Dynamics CRM 3.0: "A SQL Server error occurred"
915409
(http://support.microsoft.com/kb/915409/
)
Error message when you try to open a custom help page in Microsoft CRM 3.0: "Instructions for customizing Help for a custom Entity can be found here"
916150
(http://support.microsoft.com/kb/916150/
)
Some rules to which you do not have access may be available in an entities form in Microsoft Dynamics CRM 3.0
918460
(http://support.microsoft.com/kb/918460/
)
Error message when you try to merge two accounts or two contacts in Microsoft Dynamics CRM 3.0: "There is a problem communicating with the Microsoft CRM server"
919419
(http://support.microsoft.com/kb/919419/
)
Duplicate queue items are created after you receive an e-mail message that was sent to a queue in Microsoft Dynamics CRM 3.0
920135
(http://support.microsoft.com/kb/920135/
)
Error message when you try to import a customization into Microsoft Dynamics CRM 3.0: "The selected customization file does not conform to the required customization file schema"
921065
(http://support.microsoft.com/kb/921065/
)
Internet Information Services stops responding on a Microsoft Dynamics CRM 3.0 server
923999
(http://support.microsoft.com/kb/923999/
)
The exported customization file does not contain a relationship field even if you set the requirement level to "Business Required" or to "Business Recommended" for this relationship field in Microsoft Dynamics CRM 3.0
924803
(http://support.microsoft.com/kb/924803/
)
Error message when you run the "Synchronize Outlook with CRM" function in the Microsoft Dynamics CRM desktop client for Outlook: "The logged-on user does not have the appropriate security permissions to view these records or perform the specific action"
924896
(http://support.microsoft.com/kb/924896/
)
Error message if you try to select a second row in the view editor in the Advanced Find feature or in the Customization feature in Microsoft Dynamics CRM 3.0: "Permission denied"
925437
(http://support.microsoft.com/kb/925437/
)
Error message when you send an e-mail message from the Microsoft Dynamics CRM 3.0 Web client: "Insufficient Permissions"
925532
(http://support.microsoft.com/kb/925532/
)
Error message when you track a Rich Text Format e-mail message in Microsoft Dynamics CRM client for Outlook: "An error occurred promoting this item to Microsoft CRM"
929904
(http://support.microsoft.com/kb/929904/
)
Error message when you try to send an e-mail message that contains attachments in Microsoft Dynamics CRM 3.0: "The Server was unable to process the request" or "External component has thrown an exception"
937667
(http://support.microsoft.com/kb/937667/
)
An update is available for the New Zealand 2007 daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Outlook
940715
(http://support.microsoft.com/kb/940715/
)
A queue item is displayed in the Assigned queue of the last user who accepts the queue item in Microsoft Dynamics CRM 3.0
940744
(http://support.microsoft.com/kb/940744/
)
The data source of an existing report is damaged after you run the PublishReports.exe tool to publish a custom report in Microsoft Dynamics CRM 3.0
942360
(http://support.microsoft.com/kb/942360/
)
The values in the Start Date column and in the Due Date column are incorrect for appointments that are created by using the time zone for Jordan or for Egypt in the Activities dialog box in the Microsoft Dynamics CRM 3.0
943077
(http://support.microsoft.com/kb/943077/
)
An update is available for the Brazilian daylight saving time changes in 2007 and in 2008 in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Outlook
943122
(http://support.microsoft.com/kb/943122/
)
An update for the Australian 2008 DST changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook
943822
(http://support.microsoft.com/kb/943822/
)
An e-mail message is delivered to the Undeliverable folder in the Microsoft Dynamics CRM mailbox when you send the e-mail message in the Chinese Simplified version or Japanese version of Microsoft Dynamics CRM 3.0
951212
(http://support.microsoft.com/kb/951212/
)
Error message when you open an Office Excel worksheet that you export from Microsoft Dynamics CRM 3.0: "The file you are trying to open '[FileName]' is in a different format than specified by the file extension"
946131
(http://support.microsoft.com/kb/946131/
)
Outlook 2003 or Outlook 2007 exits unexpectedly after you close an e-mail message in a Microsoft Dynamics CRM 3.0 client for Outlook
916637
(http://support.microsoft.com/kb/916637/
)
Error message in Microsoft Dynamics CRM 3.0 when you perform an advanced find on properties and criteria that contain special characters: "An error has occurred. For more information, contact your system administrator. Error code: Not available"
939175
(http://support.microsoft.com/kb/939175/
)
The "Track in CRM" toolbar button and the Regarding toolbar button do not have a graphic when you open an e-mail message in the Microsoft Dynamics CRM 3.0 client for Outlook
Hotfixes and updates that you have to manually enable or manually configureUpdate Rollup 2 contains hotfixes and updates that you have to manually enable or manually configure. These hotfixes and these updates are described in the following Microsoft Knowledge Base articles.Hotfixes that are included in Update Rollup 1 that you have to manually enable or manually configureNote If you previously installed Update Rollup 1 and if you manually enabled these hotfixes, you do not have to manually enable these hotfixes after you apply Update Rollup 2.911520
(http://support.microsoft.com/kb/911520/
)
E-mail activities are not automatically sent to the recipients when you distribute e-mail activities for a campaign in Microsoft Dynamics CRM
925780
(http://support.microsoft.com/kb/925780/
)
The address book provider for the Microsoft Dynamics CRM client for Outlook may take several hours to synchronize if there are many records in entities in Microsoft Dynamics CRM 3.0
Hotfix that is included in Update Rollup 2 that you have to manually enable or manually configure919419
(http://support.microsoft.com/kb/919419/
)
Duplicate queue items are created after you receive an e-mail message that was sent to a queue in Microsoft Dynamics CRM 3.0
How to obtain Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0Chinese Simplified version of the Microsoft Dynamics CRM 3.0 client for OutlookTo download the CRM3.0-KB944372-Client-CHS.exe package, visit the following Microsoft Download Center Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=zh-cn
(http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=zh-cn)
Release Date: April 3, 2008For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Chinese Simplified version of the Microsoft Dynamics CRM 3.0 serverTo download the CRM3.0-KB944372-Server-CHS.exe package, visit the following Microsoft Download Center Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=zh-cn
(http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=zh-cn)
Release Date: April 3, 2008For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Japanese version of the Microsoft Dynamics CRM 3.0 client for OutlookTo download the CRM3.0-KB944372-Client-JPN.exe package, visit the following Microsoft Download Center Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=ja
(http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=ja)
Release Date: April 3, 2008For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Japanese version of the Microsoft Dynamics CRM 3.0 serverTo download the CRM3.0-KB944372-Server-JPN.exe package, visit the following Microsoft Download Center Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=ja
(http://www.microsoft.com/downloads/details.aspx?FamilyId=6BB99D38-10AF-4D37-A55B-8F52C6FC704C&displaylang=ja)
Release Date: April 3, 2008For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesYou must have Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 installed to apply this hotfix.Restart requirementIf you are prompted to restart the computer, you must restart the computer after you apply this update rollup.File informationThe English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Microsoft Dynamics CRM client for OutlookCollapse this table
Microsoft Dynamics CRM client for Outlook Compatibility UpdateCollapse this table
Microsoft Dynamics CRM serverCollapse this table
Known issuesThird-party programsIf you installed a third-party program that registers the Microsoft.Crm.MetadataService.dll file to the global assembly cache (GAC), you may experience a problem in Microsoft Dynamics CRM after you apply this update rollup. You may experience this problem if you save an entity or an attribute or if you update an entity or an attribute.For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base: 934690
(http://support.microsoft.com/kb/934690/
)
Error message when you save or update an entity or an attribute in Microsoft Dynamics CRM 3.0: "An error has occurred. For more information, contact your system administrator"
Export and import of customizationsIf customizations are exported from a Microsoft Dynamics CRM server that has an update rollup installed, you cannot import the customizations to a Microsoft Dynamics CRM server that does not have the same update rollup installed. If you try to import customizations in this manner, you receive the following error message:The selected schema file does not conform with the requested format. There has been an error with the schema validation in line 37977, position 16. REFERENCES
For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
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