Article ID: 944451 - Last Review: February 21, 2008 - Revision: 1.7

Only the entries in the MailSubmission log are returned when you run the Get-MessageTrackingLog cmdlet against an Exchange 2007 server that hosts both the Hub Transport role and the Mailbox role

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SYMPTOMS

You run the Get-MessageTrackingLog cmdlet to search the message tracking logs against a Microsoft Exchange Server 2007 server that hosts both the Hub Transport role and the Mailbox role. However, the results that are returned include only the entries in the MailSubmission log.
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CAUSE

Exchange Server 2007 saves the MailSubmission log in the MSGTRKYYYYMMDD-x.LOG files. Additionally, Exchange Server 2007 saves the Transport log in the MSGTRKMYYYYMMDD-x.LOG files. When the Get-MessageTrackingLog cmdlet obtains a list of log files, the cmdlet incorrectly overwrites the Transport entry with the MailSubmission entry in the file list if a MailSubmission log file and a Transport log file have the same create time stamp.
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RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152559)
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 6 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152561)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbqfe kbexpertiseinter KB944451
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