Article ID: 944627 - Last Review: November 13, 2007 - Revision: 1.0

Error message when you try to use Windows Media Player to play a file in Live Meeting 2005: "Windows Media Player cannot play the file because the specified protocol is not supported"

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SYMPTOMS

When you try to use Microsoft Windows Media Player to play a file in Microsoft Office Live Meeting 2005, you receive the following error message:
Windows Media Player cannot play the file because the specified protocol is not supported. If you typed a URL in the Open URL dialog box, try using a different transport protocol (for example, "http:" or "rtsp:").
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CAUSE

This issue occurs if the Wmnetmgr.dll file is registered incorrectly.
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RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type cd %windir%\system, and then press ENTER.
  3. Type regsvr32 wmnetmgr.dll, and then press ENTER.
  4. Type exit, and then press ENTER.
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APPLIES TO
  • Microsoft Office Live Meeting 2005
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Keywords: 
kbexpertisebeginner kbtshoot KB944627
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