Error message when you try to change an IM conversation into a multiparty conference in Communicator 2007: "Your attempt to start a conference was unsuccessful."

Article ID: 944687 - View products that this article applies to.
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SYMPTOMS

In Microsoft Office Communicator 2007, you receive the following error message when you try to change an instant messaging (IM) conversation into a multiparty conference:
Your attempt to start a conference was unsuccessful. If you need further assistance, contact your system administrator.
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CAUSE

This issue occurs because Communicator 2007 incorrectly creates a new conference with duration of zero minutes. The conference appears to have expired and cannot be started.
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RESOLUTION

How to obtain the hotfix

This issue is fixed in the Communicator 2007 Hotfix Package that was released on November 6, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
944686
(http://support.microsoft.com/kb/944686/ )
Description of the Communicator 2007 hotfix package: November 6, 2007
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Properties

Article ID: 944687 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Communicator 2007
Keywords: 
kbexpertisebeginner kbhotfixrollup kbqfe kbbug kbfix KB944687
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