The "wake on ring" feature still wakes a Windows Vista-based computer when you set an HD audio controller not to wake the computer

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Article ID: 944799 - View products that this article applies to.
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SYMPTOMS

You set a high definition (HD) audio controller not to wake a Windows Vista-based computer by using the Allow this Device to wake the Computer option in Windows Vista. However, the "wake on ring" (WOR) feature still wakes the computer from sleep and from hibernation.

CAUSE

This problem occurs because the computer continues to trickle power to the HD audio chip if you disable the HD audio chip, and the WOR feature is enabled. You must disable the HD audio controller, and you must also disable the WOR feature. When you disable the HD audio controller and the WOR feature, a small trickle of power is conserved when transitioning into sleep mode or into hibernation.

WORKAROUND

To work around this problem, disable the WOR feature, and remove the AC power supply so that the computer runs on battery power. Then, the HD audio controller bus can no longer wake the computer.

You can selectively disable the WOR feature and the HD audio controller. To do this, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
     Start button
    , type Device Manager in the Start Search box, and then click Device Manager in the Programs list.

    Collapse this imageExpand this image
     User Account Control permission
    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  2. In Device Manager, expand System Devices.
  3. Right-click the HD audio device, and then click Properties.
  4. Click the Power Management tab.
  5. Click to clear the Allow this device to wake the computer check box, and then click OK.
  6. Expand the Modem section in Device Manager, and then click Properties.
  7. Click the Power Management tab.
  8. Click to clear the Allow this device to wake the computer check box, and then click OK.
  9. Exit Device Manager.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When the computer is plugged into AC power and enters sleep mode, the HD audio chip continues to use power. Then, if a computer is transitioned to battery power while Windows is in hibernation, the devices continue to draw current. This may not be desirable for extended sleep durations if no AC power is supplied.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Properties

Article ID: 944799 - Last Review: December 5, 2007 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
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