You cannot configure Exchange Server 2007 so that the simple display name appears in outgoing messages

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Article ID: 944831 - View products that this article applies to.
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SYMPTOMS

You can set the simple display name for a mailbox user in a Microsoft Exchange Server 2007 environment. However, you cannot configure the system so that the simple display name appears in outgoing messages.

Note This feature is enabled in Exchange Server 2003 Service Pack 2 (SP2).

RESOLUTION

To resolve this problem, install Update Rollup 4 for Exchange Server 2007 Service Pack 1 (SP1) on the Exchange server. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

After you apply this hotfix, type the following command in the Exchange Management Shell to enable this feature for a specific remote domain:
Set-remotedomain -Identity <remote domain name>-UseSimpleDisplayName $true
To enable this feature for all remote domains, type the following command:
Get-remotedomain | set-remotedomain -UseSimpleDisplayName $true
Additionally, you can verify that the option is enabled on a specific remote domain by typing the following command:
Get-remotedomain -Identity <remote domain name> | format-list

MORE INFORMATION

For more information about simple display name on Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
888416 You cannot configure Exchange 2003 so that the simple display name appears in outgoing messages

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 944831 - Last Review: October 7, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbhotfixrollup kbfix kbqfe kbexpertiseadvanced KB944831

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