Article ID: 945020 - Last Review: November 19, 2007 - Revision: 1.2

You cannot play Zune Marketplace content on an Xbox 360

Expand all | Collapse all

SYMPTOMS

You cannot play content that you downloaded from the Zune Marketplace on an Xbox 360.

CAUSE

This problem may occur if the content is downloaded to a folder is not recognized by the Zune software.

THINGS TO TRY

To resolve this problem, add the folder to the list of monitored folders in the Zune software. To do this, follow these steps:
  1. Start the Zune software.
  2. Click Settings, and then click collection.
  3. Next to Music, click ADD FOLDER.
  4. Locate and then click the folder where the content is located, and then click OK.
  5. Next to Video, click ADD FOLDER.
  6. Locate and then click the folder where the content is located, and then click OK.
  7. Click Apply.

APPLIES TO
  • Zune software
  • Zune Digital Media Player
Keywords: 
kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB945020
 

Article Translations