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You receive an NDR message when you send an e-mail message by using an Exchange Server 2007 Edge server

Article ID:945046
Last Review:February 21, 2008
Revision:1.4

SYMPTOMS

You send an e-mail message by using a Microsoft Exchange Server 2007 Edge server. When you do this, you receive a non-delivery report (NDR) message that includes the following information:
"Your message did not reach some or all of the intended recipients.
Subject: <subject>
Sent: <date, time>
The following recipient(s) cannot be reached:
<recipient> on <date, time>
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mailserver #5.7.1 smtp;550 5.7.1 Message rejected due to unacceptable attachments> "
This problem occurs if the following conditions are true:
The e-mail message contains a compressed (.zip) file that is split into multiple files.
The Attachment Filtering agent is enabled on the Exchange Server 2007 Edge server.

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RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
945684 (http://support.microsoft.com/kb/945684/) Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
To resolve this problem in Exchange Server 2007 RTM, install Update Rollup 6 for Exchange Server 2007.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
942846 (http://support.microsoft.com/kb/942846/) Description of Update Rollup 6 for Exchange Server 2007
After you install Update Rollup 1 for Exchange Server 2007 Service Pack 1 or Update Rollup 6 for Exchange Server 2007, you must add a new entry in the Edgetransport.exe.config XML file to enable the Attachment Filtering agent feature. To do this, follow these steps:
1.Stop the Transport service.
2.Locate the EdgeTransport.exe.config file. This file is located in the following path:
drive:\Program Files\Microsoft\Exchange Server\Bin\
3.Add the following entry between the <appSettings> element and the </appSettings> element of the EdgeTransport.exe.config file:
<add key="AllowInvalidAttachment" value="true" />
4.Restart the Transport service.
5.Verify that the problem is resolved. To do this, send an e-mail message that has a .zip file that is split into multiple files. Make sure that this e-mail message is processed for the upgraded server.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates
817903 (http://support.microsoft.com/kb/817903/) New naming schema for Exchange Server software update packages
For more information about how to configure attachment filtering in Exchange Server 2007, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/library/aa997139.aspx (http://technet.microsoft.com/en-us/library/aa997139.aspx)

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APPLIES TO
Microsoft Exchange Server 2007 Enterprise Edition
Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbbug kbhotfixrollup kbqfe kbfix KB945046

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