Article ID: 945148 - Last Review: April 21, 2010 - Revision: 5.0

You experience issues when you try to use certain third-party accessories with a Zune device

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Expand all | Collapse all

SYMPTOMS

You may experience problems when you use certain third-party (non-Microsoft) accessories together with a Zune device. This article contains information about known problems and solutions.

THINGS TO TRY

See the following table for relevant problem details and solutions.
Collapse this tableExpand this table
AccessoryZune HD PlayersZune 4/8/16/80/120 PlayersZune 30 Player
Altec Lansing M604Not compatible. Will not charge the player’s battery.

Remote cannot control the player.		No known issues.No known issues.
Altec Lansing iM414Not compatible. Audio does not play.

Remote cannot control the player. 		No known issues.No known issues.
KICKER ZK500Audio stops playing when volume is changed. To workaround the issue, mute/unmute the speaker dock.

Remote cannot control the player. 		Audio may not play. To workaround the issue, disconnect the dock from its power source, and then reconnect it.

Audio may not play. To workaround the issue, disconnect the dock from its power source, and then reconnect it.
DPI zLive NS108BRemote cannot control the player.No known issues.No known issues.
DPI NS308BNot compatible. Player does not fit.

To workaround this issue, connect the player to the line-in input using a mini-jack cable.		Not compatible with Zune 80/120GB. Player does not fit.

To workaround this issue, connect the player to the line-in input using a mini-jack cable.		Not compatible. Player does not fit.

To workaround this issue, connect the player to the line-in input using a mini-jack cable.
DLO HomeDockNot compatible. Audio does not play.

Remote cannot control the player.		Not compatible. The player powers off when connected to the speaker dock.No known issues.
VAF Octavio 1Not compatible. Will not charge the player’s battery.

Remote cannot control the player.		Player may restart unexpectedly. Contact VAF Research to obtain an update:
http://www.vaf.com.au/contact.asp (http://www.vaf.com.au/contact.asp)
No known issues.
Belkin Tune BaseNot compatible. Player does not fit.Not compatible. Player does not fit.No known issues.
iHome ZN9 Alarm ClockNot compatible. Occasionally the alarm will sound the buzzer instead of playing from the player.

Occasionally the snooze button will fail to pause the player.

Remote cannot control the player.		No known issues.No known issues.
iHome ZN10/14Not compatible. Does not charge the player battery. Randomly pauses audio playback.

To workaround this issue, try to disconnect and reconnect the player.		Not compatible.The player may not work. To workaround this issue, press a button on the device.
APPLIES TO
  • Zune Digital Media Player
  • Zune 4GB Digital Media Player
  • Zune 8GB Digital Media Player
  • Zune 16GB Digital Music Player
  • Zune 30GB Digital Media Player
  • Zune 80GB Digital Media Player
  • Zune 120GB Digital Media Player
  • Zune HD 16GB
  • Zune HD 32GB
  • Zune HD 64GB
Back to the top
Keywords: 
kbzunehardware kbtshoot kbexpertisebeginner kbpubtypekc kbzuneamericasportal KB945148