Article ID: 945546 - Last Review: December 28, 2007 - Revision: 1.1

Communicator 2007 appends the telephone number to a user name when a user who does not have an SIP account uses custom tabs

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SYMPTOMS

When a user who is not assigned a Session Initiation Protocol (SIP) account uses custom tabs in Microsoft Office Communicator 2007, Communicator 2007 passes a string that resembles the following to the tab URL:
TelNo:UserName
Communicator 2007 appends the telephone number to the user name in the string. This action may cause issues for programs that service the tab URL.
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RESOLUTION

To resolve this problem, download and then install the hotfix that is described in the following Microsoft Knowledge Base article:
943083  (http://support.microsoft.com/kb/943083/ ) Description of the Communicator 2007 hotfix package: December 17, 2007
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

A new feature is included in the Communicator 2007 hotfix package that is dated December 17, 2007. This feature appends contact e-mail addresses to the user name. The new element mailto that is included in this Communicator 2007 hotfix package can be used to pass e-mail addresses for users who do not have an SIP account.
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APPLIES TO
  • Microsoft Office Communicator 2007
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Keywords: 
kbqfe kbexpertiseinter kbprb KB945546
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