Description of Hotfix Rollup 1 for Antigen 9.0 Service Pack 1

This article describes the Microsoft Antigen 9.0 Service Pack 1 bugs that are fixed in the hotfix rollup package.

• The issues that the hotfix rollup package fixes.
• The prerequisites for installing the hotfix rollup package.
• Whether you must restart the computer after you install the hotfix rollup package.
• Whether the hotfix rollup package is replaced by any other hotfix rollup package.
• Whether you must make any registry changes.
• The files that the hotfix rollup package contains.

This article describes Hotfix Rollup 1 for Antigen 9.0 Service Pack 1 and the list of issues that are fixed in this hotfix rollup package.

Issues that the hotfix rollup package fixes

This hotfix rollup package fixes the following issues:

• 947790  (http://support.microsoft.com/kb/947790/ ) The AntigenRealtime.exe process stops responding frequently on a computer that is running Microsoft Antigen 9.0
• 947791  (http://support.microsoft.com/kb/947791/ ) The AntigenService.exe process stops responding on a computer that is running Antigen 9.0 for Exchange or Antigen 9.0 for SMTP Gateways
• 947792  (http://support.microsoft.com/kb/947792/ ) The AntigenClient.exe process stops responding when it tries to open the Incidents panel in Antigen 9.0 for Exchange or in Antigen 9.0 for SMTP Gateways
• 947793  (http://support.microsoft.com/kb/947793/ ) The AntigenInternet.exe process may stop responding on a computer that is running Antigen 9.0 for Exchange
• 947794  (http://support.microsoft.com/kb/947794/ ) The Antigen 9.0 for Exchange client program stops responding, and an event is logged
• 947795  (http://support.microsoft.com/kb/947795/ ) Many non-delivery warning messages are logged in the ProgramLog.txt file in Antigen 9.0 for Exchange when you use a third-party connector for Exchange Server
• 947796  (http://support.microsoft.com/kb/947796/ ) Notifications continue to be sent by using the host name of a node after the node fails over in Antigen 9.0 for Exchange
• 947797  (http://support.microsoft.com/kb/947797/ ) In Antigen 9.0 for Exchange or Antigen 9.0 for SMTP Gateways, you receive an HTTP status code 407 response when you try to update the scan engine
• 947798  (http://support.microsoft.com/kb/947798/ ) Files that have the .bz2 file name extension are not correctly detected or scanned in Antigen 9.0 for Exchange and in Antigen 9.0 for SMTP Gateways
• 947799  (http://support.microsoft.com/kb/947799/ ) In Antigen 9.0 for Exchange or in Antigen 9.0 for SMTP Gateways, antivirus definition files are not updated as expected

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, Microsoft Antigen 9.0 SP1 must be installed on the computer.

Restart information

You must restart the computer after you apply this update.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Antigen 9.0 for Exchange with Service Pack 1

Antigen 9.0 for SMTP Gateways with Service Pack 1

For more information, click the following article number to view the article in the Microsoft Knowledge Base: