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Article ID: 945684 - Last Review: September 12, 2008 - Revision: 4.0

Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1

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SUMMARY

Microsoft has released Update Rollup 1 for Microsoft Exchange Server 2007 Service Pack 1 (SP1). This article describes the following information about the update rollup:
  • The issues that the update rollup fixes
  • How to obtain the update rollup
  • The prerequisites to install the update rollup
  • Whether there are any known issues

INTRODUCTION

Issues that the update rollup fixes

Update Rollup 1 for Exchange Server 2007 SP1 fixes the issues that are described in the following Microsoft Knowledge Base articles:
  • 925252  (http://support.microsoft.com/kb/925252/ ) The Store.exe process uses almost 100 percent of CPU resources, and the size of the public folder store increases quickly in Exchange 2007
  • 935894  (http://support.microsoft.com/kb/935894/ ) Web beacons and HTML forms in e-mail message attachments are blocked regardless of the FilterWebBeaconsAndHtmlForms parameter setting for the Outlook Web Access virtual directory in Exchange Server 2007
  • 938957  (http://support.microsoft.com/kb/938957/ ) The GetItem operation in Exchange Web Service obtains duplicate strings in Exchange Server 2007
  • 940053  (http://support.microsoft.com/kb/940053/ ) Error message when a user tries to access a mailbox and download e-mail messages by using a DAV e-mail client program: "HTTP 500 - Internal server error"
  • 941655  (http://support.microsoft.com/kb/941655/ ) The Store.exe process stops responding, and event ID 9659 is logged on an Exchange Server 2007 server
  • 941805  (http://support.microsoft.com/kb/941805/ ) Error message when you try to schedule a yearly recurring appointment on the 31st day of certain months: "The recurrence date is invalid"
  • 941851  (http://support.microsoft.com/kb/941851/ ) An HTML e-mail message appears garbled in Outlook when you send the message to an Exchange Server 2007 user
  • 942374  (http://support.microsoft.com/kb/942374/ ) Legacy free/busy information no longer appears for appointments that are booked against a mailbox in Exchange Server 2007
  • 942418  (http://support.microsoft.com/kb/942418/ ) The Subject line of a delegate e-mail message is corrupted in Outlook 2007
  • 942424  (http://support.microsoft.com/kb/942424/ ) On an Exchange Server 2007-based computer, the Microsoft Exchange Information Store service stops unexpectedly when you start the service or when you mount a database store
  • 942647  (http://support.microsoft.com/kb/942647/ ) The display name of an e-mail address is not encoded correctly according to RFC 2047 when you use extended characters in Exchange Server 2007
  • 942814  (http://support.microsoft.com/kb/942814/ ) The account test process is failed when you try to configure an Outlook 2007 client to connect to an Exchange Server 2007 mailbox by using a POP3 connection or an IMAP4 connection
  • 943149  (http://support.microsoft.com/kb/943149/ ) You cannot type the Polish character "?" in the Subject box, in the To box, or in the Cc box when you compose an e-mail message in Outlook Web Access for Exchange Server 2007
  • 943163  (http://support.microsoft.com/kb/943163/ ) The Test-OwaConnectivity cmdlet and the Test-ActiveSyncConnectivity cmdlet do not run successfully on a computer that is running Exchange Server 2007
  • 943264  (http://support.microsoft.com/kb/943264/ ) The IMAP service returns an untagged EXISTS response before the EXPUNGE command in Exchange Server 2007
  • 943371  (http://support.microsoft.com/kb/943371/ ) Event IDs 8206, 8213, and 8199 are logged in an Exchange Server 2007 environment
  • 943479  (http://support.microsoft.com/kb/943479/ ) Some source mailboxes are merged into one target mailbox after you use a Move-Mailbox cmdlet to migrate the mailboxes from an Exchange 2003 organization to an Exchange Server 2007 organization
  • 944321  (http://support.microsoft.com/kb/944321/ ) The Edgetransport.exe process may stop unexpectedly on an Exchange Server 2007-based edge server
  • 944451  (http://support.microsoft.com/kb/944451/ ) Only the entries in the MailSubmission log are returned when you run the Get-MessageTrackingLog cmdlet against an Exchange Server 2007 server that hosts both the Hub Transport role and the Mailbox role
  • 945046  (http://support.microsoft.com/kb/945046/ ) You receive an NDR message when you send an e-mail message by using a Exchange Server 2007 Edge server
  • 945141  (http://support.microsoft.com/kb/945141/ ) IMAP4 clients may experience latencies or slowness when the clients are running against Exchange Server 2007-based servers
  • 945428  (http://support.microsoft.com/kb/945428/ ) An e-mail message is in disorder and is unreadable in a Exchange Server 2007 environment
  • 946958  (http://support.microsoft.com/kb/946958/ ) The operation is not successful when you run the "Restore-Mailbox" cmdlet, and you receive an error message in Exchange Server 2007 Service Pack 1
  • 945318  (http://support.microsoft.com/kb/945318/ ) An Exchange Server 2007 edge server does not rewrite the sender address for externally bound messages in an Exchange Server 2007 Service Pack 1 environment
  • 947014  (http://support.microsoft.com/kb/947014/ ) An Exchange Server 2007 mailbox server randomly generates many transaction logs in an Exchange Server 2007 Service Pack 1 environment
  • 945938  (http://support.microsoft.com/kb/945938/ ) The Information Store service intermittently stops responding after you apply Microsoft Exchange Server 2007 Service Pack 1 on an Exchange Server 2007-based server
  • 944333  (http://support.microsoft.com/kb/944333/ ) The store event sink does not run as expected in an Exchange Server 2007 environment
  • 943808  (http://support.microsoft.com/kb/943808/ ) An attachment incorrectly appears as the body of an e-mail message in Exchange Server 2007
  • 943937  (http://support.microsoft.com/kb/943937/ ) An application cannot impersonate a user and then run Windows PowerShell commands in an Exchange Server 2007 environment
  • 941704  (http://support.microsoft.com/kb/941704/ ) The Microsoft Exchange Information Store service stops responding on an Exchange Server 2007 server
  • 943394  (http://support.microsoft.com/kb/943394/ ) Some e-mail messages become stuck in the submission queue in Exchange Server 2007
  • 945309  (http://support.microsoft.com/kb/945309/ ) An external NDR message is sent to all recipients on a distribution list in Exchange Server 2007 Service Pack 1
  • 946506  (http://support.microsoft.com/kb/946506/ ) The Autodiscover service fails for some Outlook 2007 users after you install Exchange Server 2007 Service Pack 1
  • 942119  (http://support.microsoft.com/kb/942119/ ) The basic version of Outlook Web Access for Exchange Server 2007 generates an exception when you click "Next Page" to view more search results in the address book

MORE INFORMATION

Update rollup information

Update Rollup 1 for Exchange Server 2007 SP1 has been replaced by a later update rollup. You must install the latest update rollup.

Note Update rollups for Exchange Server 2007 are not detected on clustered Exchange Server 2007 systems by Microsoft Update.
For more information about how to obtain the latest update rollup for Exchange Server 2007, click the following article number to view the article in the Microsoft Knowledge Base:
937052  (http://support.microsoft.com/kb/937052/ ) How to obtain the latest service pack or update rollup for Exchange 2007

For more information about the Exchange Server 2007 servicing model, click the following article number to view the article in the Microsoft Knowledge Base:
937194  (http://support.microsoft.com/kb/937194/ ) The product service strategy for Exchange Server 2007

Prerequisites

The following list contains prerequisites for the Update Rollup 1 for Exchange Server 2007 Service Pack 1:
  • Install Exchange Server 2007 SP1 on the computer before you apply this update rollup.
  • Remove all interim updates for Exchange Server 2007 before you apply this update rollup.

Restart requirement

The required services are automatically stopped and then restarted when you apply this update rollup.

Removal information

To remove Update Rollup 1 for Exchange Server 2007 SP1, use Add or Remove Programs in Control Panel. Then, remove update 945684.

Known issues

Certain Exchange Server services are disabled if you use Microsoft Update to deploy the update rollup or if you deploy the update rollup in silent mode. This known issue occurs only if a file that is updated by the update rollup is being used. This section contains more information about this issue.
Symptoms
You use Microsoft Update to apply Update Rollup 1 for Exchange Server 2007 SP1. Or, you apply the update rollup in silent mode. When you do this, certain services in Exchange Server 2007 are stopped and are disabled. Events that resemble the following are logged in the Application log:

Type: Error
Source: MsiInstaller
Category: None
Event ID: 11306
Description:
Product: Microsoft Exchange Server -- Error 1306. Another application has exclusive access to the file 'PathOfFile'. Please shut down all other applications, then click Retry.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data: 0000: 7b 32 34 42 32 43 31 36 {24B2C16 0008: 34 2d 44 45 36 36 2d 34 4-DE66-4 0010: 34 46 45 2d 42 34 36 38 4FE-B468 0018: 2d 41 34 36 44 39 44 35 -A46D9D5 0020: 45 36 42 33 31 7d E6B31}

Type: Error
Source: MsiInstaller
Category: None
Event ID: 1023
Description:
Product: Microsoft Exchange Server - Update 'Update Rollup 1 for Exchange Server 2007 (KB930809) 8.0.708.3' could not be installed. Error code 1603. Additional information is available in the log file Drive:\FileName.log.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data: 0000: 7b 32 34 42 32 43 31 36 {24B2C16 0008: 34 2d 44 45 36 36 2d 34 4-DE66-4 0010: 34 46 45 2d 42 34 36 38 4FE-B468 0018: 2d 41 34 36 44 39 44 35 -A46D9D5 0020: 45 36 42 33 31 7d 20 7b E6B31} { 0028: 44 43 46 35 41 46 45 32 DCF5AFE2 0030: 2d 45 38 30 41 2d 34 32 -E80A-42 0038: 46 42 2d 41 36 30 44 2d FB-A60D- 0040: 41 33 42 37 35 45 38 45 A3B75E8E 0048: 43 33 39 34 7d 20 31 36 C394} 16 0050: 30 33 03

Type: Information
Source: MsiInstaller
Category: None
Event ID: 11729
Description:
Product: Microsoft Exchange Server -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data: 0000: 7b 32 34 42 32 43 31 36 {24B2C16 0008: 34 2d 44 45 36 36 2d 34 4-DE66-4 0010: 34 46 45 2d 42 34 36 38 4FE-B468 0018: 2d 41 34 36 44 39 44 35 -A46D9D5 0020: 45 36 42 33 31 7d E6B31}

Additionally, if you used Microsoft Update to apply the update, you receive an error message that resembles the following:
Error Code: 0x80070643
Cause
This issue occurs if a silent installation of the update rollup encounters a "File in use" scenario. In this scenario, a file that is updated by the update rollup is being used.
Workaround
To work around this issue, view the Application log events that are mentioned in the "Symptoms" section to determine which file is being used. Then, make sure that the file is not being used when you install the update rollup.

Additionally, you must recover the original state of the Exchange Server services. To do this, use one of the following methods:
  • If this is the first time that you have experienced this issue, run the ServiceControl.ps1 AfterPatch command from the Exchange Management Shell.
  • If this is not the first time that you have experienced this issue, use the Services tool to manually configure the Startup type setting of the services. Perform this procedure before you install the update rollup.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
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