Article ID: 945866 - Last Review: December 17, 2007 - Revision: 1.1

A transferred call fails in Communicator 2007

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SYMPTOMS

When you transfer a call in Microsoft Office Communicator 2007, the call fails. This problem occurs if the telephone number to which the call is transferred does not have the E164 normalization rule applied to it.

CAUSE

Mediation Server does not perform the uniform resource identifier (URI) validation for the call that is transferred.

RESOLUTION

To resolve this problem, download and install the hotfix that is described in the following Microsoft Knowledge Base article:
943086  (http://support.microsoft.com/kb/943086/ ) Description of the update package for Communications Server 2007 Mediation Server 2007: December 17, 2007

APPLIES TO
  • Microsoft Office Communications Server 2007 Standard Edition
  • Microsoft Office Communications Server 2007 Enterprise Edition
Keywords: 
kbexpertiseinter kbqfe kbfix kbprb KB945866
 

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