How to restart a Zune device

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SUMMARY

This article describes how to restart a Zune device. You may want to restart your Zune device when it appears not to operate as expected.

To view steps for more-specific issues, please visit the following Zune Web site:

http://zune.net/support/topissues.htm (http://zune.net/support/topissues.htm)

MORE INFORMATION

To restart the Zune device, follow these steps:

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1. Set the Hold switch to the unlocked position. Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position.
2. Press and hold the Back button Collapse this imageExpand this image while you press the top of the Zune pad.	Collapse this imageExpand this image
3. Release the buttons when the Zune device begins to restart.