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You may randomly receive a false expiration notice that prompts you to activate Windows Home Server

Article ID:946146
Last Review:February 20, 2008
Revision:2.3
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SYMPTOMS

Consider the following scenario:
You have a computer that is running Windows Home Server.
Windows Home Server is distributed through System Locked Preinstall (SLP). For example, you purchase a Hewlett-Packard (HP) MediaSmart Server.
In this scenario, you may randomly receive an expiration notice that prompts you to activate Windows Home Server. You receive this notice even though you do not have to activate Windows Home Server because it is distributed through SLP.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previous hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Activationsource.dll6.0.1500.988,06403-Jan-200810:34x86
Sfxcab.exe6.0.1500.936,35203-Jan-200811:12x86

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WORKAROUND

To work around the issue, close and then reopen the Administration console.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

Windows Home Server is a consumer product that provides a reliable way to share and to help protect digital images, music, video, and personal documents.

Windows Home Server provides a backup and restore function, and it provides centralized expandable storage for data. Windows Home Server lets you access a home server or a personal computer from anywhere. Unlike other home storage solutions, backup tools, and remote access tools that are currently available, Windows Home Server offers unprecedented simplicity and ease of use.

For more information about Windows Home Server, visit the following Microsoft Web site:
http://www.microsoft.com/windows/products/winfamily/windowshomeserver/default.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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APPLIES TO
Windows Home Server

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Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbpubtypekc kbqfe kbhotfixserver KB946146

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