Description of the Outlook 2003 post-Service Pack 3 hotfix package: December 13, 2007

List of issues fixed

This hotfix package fixes the following issues:This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:

You cannot apply conditional formatting to an e-mail message that contains a Message class

You create a rule to automatically apply conditional formatting to an e-mail message. However, if the e-mail message contains a Message class, the conditional formatting is not applied.

Data is not updated by managed code that uses a SinkHelper class event

You run managed code that uses a SinkHelper class event in Outlook. If the data that is retrieved by the managed code changes, the changes are not reflected in the retrieved data.

A Send/Receive operation causes Outlook to stop responding, and Outlook sends many RPCs to the Exchange server

When Outlook performs a Send/Receive operation, Outlook may stop responding. Additionally, Outlook may send many remote procedure calls (RPCs) to the server that is running Microsoft Exchange Server. If you cancel the Send/Receive operation, the following symptoms occur:

• The Send/Receive status in the lower-right corner of the Outlook window changes to indicate that no Send/Receive operation is occurring.
• The Outlook icon in the notification area indicates that Outlook is synchronizing data.
• Outlook continues to send many RPCs.

Free/Busy information is not published when you run Outlook in online mode

When you run Outlook in online mode, your Free/Busy information is not published. Therefore, you and other users cannot view your Free/Busy information.

Note Outlook 2003 runs in online mode when the Cached Exchange Mode option is turned off.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix package is a post- Office 2003 Service Pack 3 hotfix package. To install the hotfix package, you must have Office 2003 Service Pack 3 installed.

For more information about Office 2003 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

Restart information

You do not have to restart the computer after you apply this hotfix package.

Hotfix replacement information

This hotfix package is not replaced by any later hotfix package.

Registry information

To use one of the hotfixes in this package, you must either create a registry key or modify a registry key. For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download informationMicrosoft Windows Installer .msp file informationAfter the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table: