This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated December 18, 2007.
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List of issues that the hotfix package fixes
This hotfix fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
| • | When you try to edit a task in Outlook 2002, the task is blank. Or, the task displays the following error message:
<<Error: invalid RTF >> This problem may occur if you have an update installed that contains security update 920816 that is dated February 13, 2007.
For more information about security update 920816, click the following article number to view the article in the Microsoft Knowledge Base:
920816 (http://support.microsoft.com/kb/920816/)
Description of the security update for Office XP, for Project 2002, and for Visio 2002: February 13, 2007
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Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix is a post Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Microsoft Office XP Service Pack 3 (SP3) installed.
For more information about how to obtain Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
307841 (http://support.microsoft.com/kb/307841/)
How to obtain the latest Office XP service pack
Restart information
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time |
|---|
| Officexp-kb946382-glb.exe | 10.0.6840.0 | 593,456 | 18-Dec-2007 | 19:23 |
Microsoft Windows Installer .msp file information
| File name | File size | Date | Time |
|---|
| Riched20.msp | 3,544,576 | 18-Dec-2007 | 19:24 |
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
| File name | File version | File size | Date | Time |
|---|
| Riched20.dll | 5.40.11.2221 | 626,728 | 17-Dec-2007 | 22:32 |
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