Article ID: 946384 - Last Review: April 8, 2008 - Revision: 1.2

When you minimize Word 2007 or Excel 2007 on a remote computer that is running Windows Server 2003 Service Pack 2, the minimized window is missing items

On This Page

Expand all | Collapse all

SYMPTOMS

You use Remote Desktop Connection to start Microsoft Office Word 2007 or Office Excel 2007 on a remote computer that is running Windows Server 2003 Service Pack 2. When you minimize Word 2007 or Excel 2007, the minimized window does not contain the following items:
  • The document name
  • The Minimize button
  • The Restore button
  • The Close button

RESOLUTION

This issue is fixed in the 2007 Office hotfix package that was released on February 7, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941637  (http://support.microsoft.com/kb/941637/ ) Description of the 2007 Office post-Service Pack 1 hotfix package: February 7, 2008

How to enable this hotfix

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    the Start button
    , type msvsmon.exe in the Start Search box, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type DisableRibbonForMinimizedWindow, and then press ENTER.
  5. Right-click DisableRibbonForMinimizedWindow, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.

APPLIES TO
  • Microsoft Office Excel 2007
  • Microsoft Office Word 2007
Keywords: 
kboffice2007presp2fix kbqfe kbfix kbexpertiseinter kbprb KB946384
 

Article Translations

 

Related Support Centers