Article ID: 946412 - View products that this article applies to.
When you try to install the Windows Home Server client connector software on a home computer, the installer tries to find the home server. The installer tries to find the home server by connecting to a Web service that is running on the home server. However, in some cases, the discovery process cannot find and connect to the home server.
This problem occurs because Internet Explorer is configured to use a proxy server.
To resolve this problem, configure Internet Explorer to bypass the proxy server for network traffic that is destined for your local network. This configuration lets the installer of the client connector software find the home server. To do this, follow these steps:
To resolve this problem, you may also disable the proxy server option in Internet Explorer. In most cases, configuring Internet Explorer to use a proxy server is necessary only on a corporate network that routes all traffic that is destined for the Internet through a proxy server. However, there are scenarios in which disabling the proxy server may create other problems when you connect a computer to the Internet. You may have to configure a proxy server in the following scenarios:
Article ID: 946412 - Last Review: January 2, 2008 - Revision: 1.1
Contact us for more help