Article ID: 946761 - Last Review: February 5, 2008 - Revision: 1.0

Some normalization rules are missing if a location profile contains many normalization rules in Communication Server 2007

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SYMPTOMS

You create a location profile on a computer that is running Microsoft Office Communications Server 2007. Additionally, you include many normalization rules to the location profile. When you view the location profile by using the Communications Server 2007 MMC snap-in or by using Windows Management Instrumentation (WMI), some normalization rules are missing.

CAUSE

This problem occurs if the location profile contains many normalization rules.

RESOLUTION

To resolve this problem, install the update package that is described in the following Microsoft Knowledge Base article:
946763  (http://support.microsoft.com/kb/946763/ ) Description of the update package for Communications Server 2007 (Web Components, Admin Tools, Web Conferencing, Audio Video, Mediation, Archiving, and Server): January 31, 2008
After you install the update package, you must add the normalization rules that are missing from the location profile.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to create location profiles, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb803624.aspx (http://technet.microsoft.com/en-us/library/bb803624.aspx)
For more information about normalization rules, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb870362.aspx (http://technet.microsoft.com/en-us/library/bb870362.aspx)

APPLIES TO
  • Microsoft Office Communications Server 2007 Enterprise Edition
  • Microsoft Office Communications Server 2007 Standard Edition
Keywords: 
kbexpertiseadvanced kbtshoot KB946761
 

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