"Stop error code 0x000000D1" occurs on computers with McAfee VirusScan Enterprise installed

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Article ID: 946939 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Result

On the Windows Server 2003 computers, if McAfee VirusScan Enterprise is installed, the computer may crash, and error messages similar to the following occur:

0x000000d1 (0x00000000, 0xd0000002, 0x00000000, 0xf4aafdfe)


Bugcheck Analysis reports
BugCheck D1

*** ERROR: Moduleload completed but symbols could not be loaded for mfeapfk.sys
*** ERROR: Symbol file could not be found. Defaulted to export symbols for mfetdik.sys

Resolution

You may contact McAfee to upgrade the product. Please read to the article mentioned in the "More Information" section for reference.

More Information

McAfee has released the following article for this issue:

https://knowledge.mcafee.com/article/503/614121_f.SAL_Public.html

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Article ID: 946939 - Last Review: January 21, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
kbnomt kbrapidpub KB946939

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