Display problems occur when you open a document that contains inserted Office objects in an Office for Mac program

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Article ID: 946969 - View products that this article applies to.
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Consider the following scenario. You create a document by using the Windows version of Microsoft Office. You insert an Office document as an object into this document. Then, you transfer the document to a Macintosh computer. You open this document in a Microsoft Office 2004 for Mac program or in a Microsoft Office 2008 for Mac program. In this scenario, you experience one of the following display issues with the inserted document:
  • Lines of text of text may be missing.
  • Words may overlap one another.
  • The spacing between words may be greatly exaggerated.
These issues apply to the following objects:
  • Microsoft Office Word documents
  • Microsoft Office Excel charts
  • Excel workbooks and worksheets


To work around this issue, you must open the Office object to force the object to re-render the preview image of the inserted object. To do this, follow these steps:
  1. Open the document that contains the inserted Office object.
  2. Locate the Office object in the document.
  3. Double-click the object. This will open the object in the Office 2004 program or in the Office 2008 program that handles that type of object.
  4. Make a minor change, such as adding and then deleting a space in the document.
  5. Exit and then return to the Office program.
The text in the object should now appear as expected.


Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.


Article ID: 946969 - Last Review: October 6, 2011 - Revision: 2.0
  • Microsoft Office 2008 for Mac
  • Microsoft Office 2008 for Mac Home and Student Edition
  • Microsoft Office 2008 for Mac Special Media Edition
  • Microsoft Office 2004 for Mac Professional Edition
  • Microsoft Office 2004 for Mac Standard Edition
  • Microsoft Office 2004 for Mac Student and Teacher Edition
dftsdahomeportal kboleapp kbexpertisebeginner kbtshoot kbprb KB946969

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