Article ID: 947190 - View products that this article applies to.
When you click Next after you enter a product key during the installation of Windows Vista, you receive the following error message:
Your product key cannot be validated. Review your product key and make sure that you have entered it correctly.
This problem occurs for one of the following reasons:
To resolve this problem, use one or more of the following methods, as appropriate for your situation.
Method 1: Retype the product keyThe problem that is described in the "Symptoms" section may occur if you unintentionally enter an incorrect product key. To verify that you entered the correct product key, retype the product key.
Method 2: Install Windows Vista by using a copy of Windows Vista that includes Windows Vista SP1The problem that is described in the "Symptoms" section may occur if you use a Windows Vista SP1 product key together with a media package from the release version of Windows Vista. To resolve this problem, install Windows Vista by using a copy of Windows Vista that includes Windows Vista SP1. You can order a Windows Vista DVD from the Microsoft Marketplace Web site. To do this, visit the following Microsoft Web site:
http://www.windowsmarketplace.com/content.aspx?ctId=390You can also install Windows Vista by using the keyless installation method. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 947190 - Last Review: March 11, 2008 - Revision: 2.3
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