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You cannot upgrade a Windows XP-based computer to Windows Vista when you put the "Documents and Settings" folder on a partition that differs from the system partition

Article ID: 947240 - View products that this article applies to.

SYMPTOMS

Consider the following scenario. You try to upgrade a Windows XP-based computer to Windows Vista. When you run the Windows Vista Setup program, the upgrade option is disabled in the Install Windows window. Additionally, the Install Windows window displays the following text:

Upgrade has been disabled.
- Your Windows configuration cannot be upgraded.

The following message is logged in the Setupact.log file:

DateTime, Info MIG Expanding raw path D:\Documents and Settings
DateTime, Info MIG %ProfilesDirectory% (D:\Documents and Settings) is not on drive C
DateTime, Info [0x080755] MIG DoComplianceChecks: CheckUnsupportedConfig not satisfied (- Your Windows configuration cannot be upgraded.)
DateTime, Info MIG pCheckForPendingRunOnce: found 0 values
DateTime, Info MIG pCheckForPendingFileRename: PendingFileRenameOperations not found
Date Time, Info MIG DoExternalComplianceChecks: calling ntdsupg.dll [DsUpgradeCompatibilityCheck]
DateTime, Info MIG DoExternalComplianceChecks: calling fveupg.dll [FveUpgradeComplianceCheck]
DateTime, Info [0x080021] MIG IsCompliantForUpgrade: failed
DateTime, Info [0x080043] MIG Callback_Compliance: Not a compliant system
DateTime, Info [0x08003e] MIG Not a compliant system, upgrade is disabled