The Exchange 2007 Cluster Continuous Replication (CCR) setup process or the Microsoft Exchange Server 2007 Single Copy Cluster (SCC) setup process is unsuccessful if the replication of the computer account is not completed in the scheduled time

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Article ID: 947345 - View products that this article applies to.
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SYMPTOMS

When you run the Microsoft Exchange Server 2007 Cluster Continuous Replication (CCR) setup process or run the Microsoft Exchange Server 2007 Single Copy Cluster (SCC) setup process, the computer account for the clustered mailbox server is created during the setup process. However, the computer account is not created on a local domain controller or on the domain controller that is specified in Setup. The computer account is created on the primary domain controller (PDC) emulator. If replication of the account through Active Directory is not completed in the scheduled time, the setup process cannot access the computer account on the domain controller. Therefore, the setup process is unsuccessful.

When this problem occurs, the group or the resource is not in the correct state to perform the requested operation. Additionally, the following error messages may be logged in the Exchange 2007 Setup log file:
(Exception from HRESULT: 0x8007139F) ---> System.Runtime.InteropServices.COMException (0x8007139F): The group or resource is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F)
[11/01/2008 12:54:47] [2] [ERROR] The computer account 'CMSNAME' was created on the domain controller '\\pdcemulator.domain.com', but has not replicated to the desired domain controller (domaincontrollerinsite.domain.com) after waiting approximately 60 seconds. Please wait for the account to replicate and re-run setup /newcms.
Note On an Exchange 2007 server, the setup process crashes. On a server that is running Microsoft Exchange Server 2007 Service Pack 1 (SP1), the setup process is successful. However, all cluster resources do not come online.

RESOLUTION

To resolve this problem, run the Setup process again with the /newcms option. The following Web pages explain how to use the command-line version of Setup (Setup.com) or the Microsoft Exchange Server 2007 Service Pack 1 (SP1) Setup wizard (Setup.exe) to install the Mailbox server role on a cluster CCR or SCC environment in Windows Server 2003 or in Windows Server 2008.

For more information about how to install the Active Clustered Mailbox role in a CCR environment in Windows Server 2008, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb676458.aspx
For more information about how to install the Passive Clustered Mailbox role in a CCR environment in Windows Server 2008, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb691316.aspx
For more information about how to install the Active Clustered Mailbox role in a CCR environment in Windows Server 2003, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb123471.aspx
For more information about how to install the Passive Clustered Mailbox role in a CCR environment in Windows Server 2003, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb123674.aspx
For more information about how to install the Active Clustered Mailbox role in a SCC in Windows Server 2008, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb676373.aspx
For more information about how to install the Passive Clustered Mailbox role in a SCC in Windows Server 2008, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb691022.aspx

For more information about how to install the Active Clustered Mailbox role in a SCC in Windows Server 2003, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb123969.aspx
For more information about how to install the Passive Clustered Mailbox role in a SCC in Windows Server 2003, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/aa996884.aspx

WORKAROUND


Workaround 1
The problem is frequently fixed when you move the PDC emulator to the local site.
Workaround 2
Before you run Exchange Setup, follow these steps:
  1. Run the following command to identify the PDC emulator role:
    Netdom Query PDC
    

    Note For more information about the Netdom query command, visit the following Microsoft Web site:
    http://technet.microsoft.com/en-us/library/cc835089(WS.10).aspx
  2. Add the following entries to the host file:
    127.0.0.1 <PDC emulator machine name>
    127.0.0.1 <FQDN of PDC emulator name>
  3. Run the following command to flush DNS cache:
    ipconfig /flushdns
    
  4. Run the Exchange server Setup program again.

Properties

Article ID: 947345 - Last Review: January 8, 2009 - Revision: 3.1
APPLIES TO
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Service Pack 1
Keywords: 
kbtshoot kbexpertiseinter kbprb KB947345

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