Article ID: 947458 - Last Review: May 8, 2008 - Revision: 1.1

The Edgetransport.exe process may crash on an Edge server that is running Exchange Server 2007 Service Pack 1

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SYMPTOMS

On an Edge server that is running Microsoft Exchange Server 2007 Service Pack 1 (SP1), you run the following PowerShell cmdlet:
Set-AttachmentFilterListConfig -RejectResponse "Test with non-ASCII characters"
When you do this, the Edgetransport.exe process may crash.

Note In this cmdlet, non-ASCII characters is a placeholder for characters such as the following characters:
  • é
  • è
  • ë
  • ê
  • à
Additionally, the following event is logged in the Application log:

Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:

Watson report about to be sent to dw20.exe for process id: 2316, with parameters: E12, c-RTL-x86, 08.01.0222.002, edgetransport, unknown, M.E.D.T.S.SmtpResponse.ctor, System.FormatException, d4ed, unknown. ErrorReportingEnabled: False

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RESOLUTION

To resolve this problem, install Update Rollup 2 for Exchange Server 2007 Service Pack 1 on the server.

For more information about Update Rollup 2 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 2 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152558)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
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WORKAROUND

To work around this problem, rerun the same PowerShell command without the non-ASCII characters.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903  (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages
For more information about the Set-AttachmentFilterListConfig cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb676445(EXCHG.80).aspx (http://technet.microsoft.com/en-us/library/bb676445(EXCHG.80).aspx)
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APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbexpertiseinter kbbug kbfix kbqfe kbhotfixrollup KB947458
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