Stop error message on a Windows Server 2003-based computer that has Symantec AntiVirus software installed: "Stop 0x0000007f"
SYMPTOMSOn a Windows Server 2003-based computer that has Symantec AntiVirus software installed, you may receive a stop error message that resembles the following: Stop 0x0000007f (0x00000008, 0xf772ffe0, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP CAUSEThis problem may occur because of the Spbbcdrv.sys driver. RESOLUTIONSometimes, you can upgrade the driver to resolve the problem. For more information about how to upgrade the driver or about other resolutions for this problem, contact Symantec. Or, visit the following Web site: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048 (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048)
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