When you try to install the Microsoft Dynamics CRM 4.0 server on a Windows Server 2003 Service Pack 2-based computer that has German language support enabled, the installation fails

When you try to install the Microsoft Dynamics CRM 4.0 server on a Windows Server 2003 Service Pack 2-based computer, the installation fails. This problem occurs if the following conditions are true:

• German language support is installed on the computer.
• The regional options are set to German (Germany).
• When you run the server Setup program to install Microsoft Dynamics CRM 4.0, you do one of the following:
  • You create a new Web site. And, you use a domain account as the security service account instead of a network service account. If you do this, you receive the following error message when you try to set up the Reporting Services tables:
    System.Exception: Configuring SQL Server Reporting Services failed. ---> Microsoft.Crm.CrmReportingException: The user or group name 'BUILTIN\Administrators' is not recognized.
  • You create a new Web site. And, you use a network service account as the security account instead of a domain account. If you do this, you receive the following error message when you try to set up the Reporting Services tables:
    Action Microsoft.Crm.Setup.Server.GrantConfigDBDatabaseAccessAction failed. ---> System.Data.SqlClient.SqlException: Windows NT user or group 'NT-AUTORITÄT\NETZWERKDIENST' not found. Check the name again.

To work around this problem, enable English language support on the Windows Server 2003 SP2-based computer. Then, run the server Setup program to install Microsoft Dynamics CRM 4.0.

To do this, follow these steps:

1. Click Start, click Run, type intl.cpl, and then press ENTER.
2. Click the Regional Options tab.
3. In the Select an item to match its preferences box, click English (United States).
4. In the Location box, click United States.
5. Click the Languages tab.
6. Under Text services and input languages, click Details, and then set English (United States) - US as the default input language.
7. Click the Advanced tab.
8. In the Select a language to match the language version of the non-Unicode programs you want to use box, click English (United States).
9. Under Default user account settings, click to select the Apply all settings to the current user account and to the default user profile check box.
10. Click OK to close the Regional and Language Options dialog box.
11. Restart the computer.
12. Run the server Setup program to install Microsoft Dynamics CRM 4.0.
13. Click Start, click Run, type intl.cpl, and then press ENTER.
14. Click the Regional Options tab.
15. In the Select an item to match its preferences box, click German (Germany).
16. In the Location box, click Germany.
17. Click the Languages tab.
18. Under Text services and input languages, click Details, and then set German (Germany) - German as the default input language.
19. Click the Advanced tab.
20. In the Select a language to match the language version of the non-Unicode programs you want to use box, click German (Germany).
21. Under Default user account settings, click to select the Apply all settings to the current user account and to the default user profile check box.
22. Click OK to close the Regional and Language Options dialog box.
23. Restart the computer.