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The Edgetransport.exe process may crash intermittently on an Exchange Server 2007 Service Pack 1 Edge server

Article ID:947551
Last Review:March 7, 2008
Revision:1.3

SYMPTOMS

On a Microsoft Exchange Server 2007 Service Pack 1 (SP1) Edge server, when you use a Send connector that uses the BasicAuthRequireTLS value, the Edgetransport.exe process may crash intermittently. Additionally, the following errors may be logged in the Application log:

Event Type: Error
Event Source: MSExchangeTransport
Event Category: PoisonMessage
Event ID: 10003
Description:
The transport process failed during message processing with the following call stack: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at
Microsoft.Exchange.Security.Cryptography.CapiNativeMethods.CertGetCertificateChain(S afeChainEngineHandle engine, IntPtr pCertContext, IntPtr time, SafeCertStoreHandle hAdditionalStore, CertChainParameter& parameters, ChainBuildOptions flags, IntPtr reserved, SafeChainContextHandle& chainContext)
at
Microsoft.Exchange.Security.Cryptography.X509Certificates.ChainEngine.BuildAsAnonymo us(X509Certificate2 certificate, ChainBuildOptions options, ChainBuildParameter parameter)
at
Microsoft.Exchange.Protocols.Smtp.CertificateValidator.ChainValidateInternal(String domain, X509Certificate2 cert, Boolean validateAsAnonymous)
at
Microsoft.Exchange.Protocols.Smtp.CertificateValidator.ChainValidateAsAnonymous(X509 Certificate2 cert)
at
Microsoft.Exchange.Protocols.Smtp.SmtpOutSession.TlsNegotiationComplete()
at
Microsoft.Exchange.Protocols.Smtp.SmtpOutSession.TlsNegotiationComplete(IAsyncResult asyncResult)
at
Microsoft.Exchange.Net.LazyAsyncResult.Complete(IntPtr userToken)
at
Microsoft.Exchange.Net.NetworkConnection.InvokeSendCallback(LazyAsyncResultWithTimeo ut asyncResult, Object result)
at
Microsoft.Exchange.Net.NetworkConnection.SendTlsNegotiationCompleted(IAsyncResult asyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.ContextAwareResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <xxxx>, with parameters: E12, c-RTL-AMD64, 08.01.0240.006, edgetransport, M.E.Net, M.E.S.C.CapiNativeMethods.CertGetCertificateChain, System.AccessViolationException, 4d3a, 08.01.0240.005. ErrorReportingEnabled: True

Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Description:
EventType e12, P1 c-rtl-amd64, P2 08.01.0240.006, P3 edgetransport, P4 m.e.net, P5 m.e.s.c.capinativemethods.certgetcertificatechain, P6 system.accessviolationexception, P7 4d3a, P8 08.01.0240.005, P9 NIL, P10 NIL.

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RESOLUTION

To resolve this problem, install Update Rollup 2 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 2 for Exchange Server 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
948016 (http://support.microsoft.com/kb/948016/) Update Rollup 2 for Exchange Server 2007 Service Pack 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about BasicAuthRequireTLS, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/aa998294.aspx (http://technet.microsoft.com/en-us/library/aa998294.aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates
For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:
817903 (http://support.microsoft.com/kb/817903/) New naming schema for Exchange Server software update packages

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APPLIES TO
Microsoft Exchange Server 2007 Service Pack 1, when used with:
  Microsoft Exchange Server 2007 Enterprise Edition
  Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbexpertiseinter kbqfe kbhotfixrollup KB947551

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