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Article ID: 947573 - Last Review: July 8, 2008 - Revision: 1.0

It takes a long time for the Exchange Management Console to load in an Exchange Server 2007 organization that was deployed in a multiple-domain environment

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SYMPTOMS

You have a Microsoft Exchange Server 2007 organization that was deployed in a multiple-domain environment. In this organization, the network connections between domains are slow, or cross-domain network traffic is restricted.

In this deployment, it takes a long time for the Exchange Management Console to successfully load. For example, it takes 10 minutes to load.

CAUSE

This problem occurs because Exchange Server 2007 tries to connect each domain controller of each domain before the Exchange Management Console is successfully loaded.

RESOLUTION

To resolve this problem, install Update Rollup 3 for Exchange Server 2007 Service Pack 1 on the server.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949870  (http://support.microsoft.com/kb/949870/ ) Description of Update Rollup 3 for Exchange Server 2007 Service Pack 1
After you install this update rollup, Exchange Server 2007 does not connect every domain controller when you open the Exchange Management Console. Instead, Exchange Server 2007 connects a domain controller only when it is necessary.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903  (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages

APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe kbhotfixrollup KB947573

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