Error message when a user tries to connect to a shared printer in Windows Server 2008

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Article ID: 947720 - View products that this article applies to.
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SYMPTOMS

When a user tries to connect to a shared printer in Windows Server 2008, the user receives an error message. The two scenarios in which a user experiences this problem are as follows:
  • When the user tries to connect to a shared printer that is hosted on a Linux-based computer, the user receives the following error message:
    Printer Driver setup error. Access is denied.


    Note The masquerading printer connection feature in Windows Server 2008 enables shared printer connections from Windows-based computers to printers that are hosted on Linux-based computers.
  • When the user uses HTTP to try to connect to a printer that is connected to a Windows-based computer, the user receives the following error message:
    Windows cannot connect to the printer. Access is denied.

CAUSE

This issue occurs if the user does not have administrative user rights or elevated user rights. A security change in Windows Server 2008 does not let non-administrative users create local printer connections. In the scenarios that are described in the "Symptoms" section, the printers are represented in Windows as local printers and as network printers.

RESOLUTION

To resolve this issue, create the printer connection by using elevated user rights or as an administrative user.

REFERENCES

For more information about Windows Server 2008, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2008/default.mspx
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 947720 - Last Review: March 3, 2008 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Datacenter
  • Windows Web Server 2008
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
Keywords: 
kbuser kbconnection kbprinters kbexpertiseinter kbtshoot kbprb kberrmsg KB947720

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