The started time and the completed time are incorrect in workflows on an entity record in Microsoft Dynamics CRM 4.0

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Article ID: 948002 - View products that this article applies to.
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SYMPTOMS

When you view the subarea for workflows on an existing entity record, such as on an account record, the started time and the completed time are incorrect based on the time zone setting. Instead, the time information is displayed in Coordinated Universal Time (UTC).

This problem may occur in the Microsoft Dynamics CRM 4.0 Web client and in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

MORE INFORMATION

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 948002 - Last Review: January 20, 2012 - Revision: 3.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbmbsworkflow kbmbsmigrate KB948002

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