The OnSave event code or the OnLoad event code is not triggered after you modify a step in a workflow rule in Microsoft Dynamics CRM 4.0

Consider the following scenario:

• You add the OnSave event code or the OnLoad event code to an entity form in Microsoft Dynamics CRM 4.0.
• You modify a step in a workflow rule.
• The step updates or creates the entity form to which you added the OnSave event code or the OnLoad event code.

In this scenario, the OnSave event code or the OnLoad event code is not triggered when you open an entity of the same type.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base: