The OnSave event code or the OnLoad event code is not triggered after you modify a step in a workflow rule in Microsoft Dynamics CRM 4.0

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Article ID: 948005 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You add the OnSave event code or the OnLoad event code to an entity form in Microsoft Dynamics CRM 4.0.
  • You modify a step in a workflow rule.
  • The step updates or creates the entity form to which you added the OnSave event code or the OnLoad event code.
In this scenario, the OnSave event code or the OnLoad event code is not triggered when you open an entity of the same type.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 948005 - Last Review: January 20, 2012 - Revision: 3.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access, when used with:
    • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbmbsworkflow kbmbscustomization kbhotfixserver kbqfe kbmbsmigrate KB948005

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