A Visio 2003 drawing control does not load and the Visio drawing contents are not displayed when you visit a Web page that contains the drawing control

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Article ID: 948061 - View products that this article applies to.
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Problem description

When you visit a Web page that contains a Microsoft Office Visio 2003 drawing control, the control does not load. Additionally, the Visio drawing contents are not displayed.

Note This issue occurs in Windows Internet Explorer 7.

To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.


Fix this problem
Microsoft Fix it 50003


Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Next, go to the "Did this fix the problem?" section.

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To fix this issue, use Registry Editor to modify the load behavior of the Visio 2003 drawing control. To do this, follow these steps.

Note Before you follow these steps, close all Internet Explorer windows.
  1. On a Window Vista-based computer, click Start, type regedit in the Start Search box, and then press ENTER.

    Note If you are prompted for an administrator password or for confirmation, type your password or click Continue.

    On a Windows XP-based computer or Windows Server 2003-based computer, click
    Collapse this imageExpand this image
    the Start button
    , click Run, type regedit, and then click OK.
  2. Locate and then right-click the following registry subkey:
    HKEY_CLASSES_ROOT\CLSID\{E4615FA3-23B0-4976-BD3E-D611DDBE330E}\InprocServer32
  3. Point to New, and then click String Value.
  4. Type ThreadingModel as the name of the new registry entry, and then press ENTER.
  5. Press ENTER again to open the Edit String dialog box.
  6. Type Apartment in the Value data box, and then click OK.
  7. Exit Registry Editor.


Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.

Properties

Article ID: 948061 - Last Review: September 12, 2011 - Revision: 5.0
APPLIES TO
  • Microsoft Office Visio Professional 2003
Keywords: 
kbsurveynew kbmsifixme kbfixme kbtshoot kbexpertisebeginner kbprb KB948061

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