Description of the Outlook 2003 post-Service Pack 3 hotfix package: January 23, 2008

Issue that the hotfix package fixes

This hotfix fixes the following issue:

• 948074  (http://support.microsoft.com/kb/948074/ ) You cannot open an .msg e-mail message file in Outlook 2003 after you install Office 2003 Service Pack 3

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix is a post Microsoft Office 2003 Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 3 (SP3) installed.

For more information about how to obtain Office 2003 SP3, click the following article number to view the article in the Microsoft Knowledge Base:

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you must either create a registry key or modify a registry key. For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download informationMicrosoft Windows Installer .msp file informationAfter the hotfix is installed, the English version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table: