The collection of installed localized labels is incomplete when you use the Microsoft Dynamics CRM 4.0 metadata Web service to retrieve the collection

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Article ID: 948122 - View products that this article applies to.
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SYMPTOMS

When you use the Microsoft Dynamics CRM 4.0 metadata Web service to retrieve the AttributeMetadata.DisplayName.LocLabels collection, the collection of installed localized labels is incomplete. This problem occurs if the following conditions are true:
  • You install the English version of Microsoft Dynamics CRM 4.0.
  • You install additional Multilingual User Interface Packs (MUIs) for the Microsoft Dynamics CRM 4.0 server.
  • You enable the MUI. For example, you enable the German language pack and the French language pack.
  • You set the language for the current user to English.
When this problem occurs, the collection does not contain all elements as expected.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Article ID: 948122 - Last Review: January 20, 2012 - Revision: 3.3
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbmbsmigrate KB948122

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