Article ID: 948155 - View products that this article applies to.
If a Microsoft Dynamics CRM user sets the time zone to a certain time zone, any date or time that the user enters within the standard part of the year is not converted to Coordinated Universal Time (UTC) when the date or the time is written to the database. The standard part of the year does not include daylight saving times. A date or a time that is entered in the daylight saving time part of the year is converted to UTC time.
The following time zones are affected:
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
322756This fix is enabled by default. To turn off this fix and to maintain the release version functionality, follow these steps before you install the latest update rollup:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
887283The installation of this hotfix does not correct existing data. Therefore, any date values and time values that occur in the standard portion of the year are adjusted by nn hours, where nn is the user's time zone offset from GMT. To correct this, you must manually correct any date values and time values that are affected.
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards