Article ID: 948252 - View products that this article applies to.
After you perform System Restore in Windows Vista, you cannot install a Windows update, a hotfix, or a service pack. Additionally, you may receive the following error message:
This problem occurs because, after the System Restore is performed, the Common Log File System (CLFS) transaction logs may be left in an inconsistent state. When the CLFS transaction logs are in an inconsistent state, you may experience the problems that are described in the "Symptoms" section.
To resolve this problem, delete the .blf files and the .regtrans-ms files from the %Windir%\System32\SMI\Store\Machine folder.
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
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Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo do this, follow these steps:
Did this fix the problem?
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/939399/ )Error message when you try to install updates on a Windows Vista-based computer by using Windows Update or when you try to perform a backup: "Code 0x8007000b"
Article ID: 948252 - Last Review: June 9, 2011 - Revision: 2.0
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