Error message when you view a WAN Miniport (SSTP) network adapter or a WAN Miniport (NDISWANBH) network adapter in Device Manager in Windows Vista: "Error code 39"

Article translations Article translations
Article ID: 948263 - View products that this article applies to.
Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.
Expand all | Collapse all

SYMPTOMS

You install Windows Vista Service Pack 1 (SP1) on a computer that is running the release version of Windows Vista. When you uninstall Windows Vista SP1, an exclamation point (!) on a yellow field appears next to a WAN Miniport (SSTP) network adapter or next to a WAN Miniport (NDISWANBH) network adapter in Device Manager. When you view the properties of the device, you receive the following error message:
Error code 39.

CAUSE

This problem occurs because SSTP network adapters and NDISWANBH network adapters are not supported in the release version of Windows Vista. The devices should not be displayed in Device Manager.

WORKAROUND

To work around this problem, you can safely ignore this message in the release version of Windows Vista. The error message that is mentioned in the "Symptoms" section does not affect the uninstallation and reinstallation of Windows Vista SP1. SSTP devices and NDISWANBH devices continue to function correctly when you reinstall Windows Vista SP1.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 948263 - Last Review: February 15, 2008 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
kberrmsg kbtshoot kbprb kbexpertiseadvanced KB948263

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com