Article ID: 948275 - Last Review: June 10, 2011 - Revision: 4.1

Event ID 10 may be logged on a computer that is running a clean installation of Windows Vista SP1 or Windows Server 2008

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Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs) .
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SYMPTOMS

On a computer that is running a clean installation of Windows Vista Service Pack 1 (SP1) or Windows Server 2008, an event that resembles the following event may be logged in the System log:

Log Name: System
Source: VDS Dynamic Provider
Date: Date
Time: Time
Event ID: 10
Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505

Note This event is logged every time that you shut down and then restart the operating system.

This problem occurs if the Virtual Disk service is started.

Note The Virtual Disk service is a "demand start" service that runs only if something has called it to be run. Therefore, the start type of the Virtual Disk service in Services.msc is "MANUAL."
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CAUSE

This issue occurs because the Virtual Disk service stops the Virtual Disk providers when it shuts down. When this occurs, the Virtual Disk service unregisters for driver notifications. Then, the service stops the notification processing thread.

Because the process occurs in this order, the notification processing thread may call back in to the driver after the provider has unregistered for notifications with the driver. In this case, an event is logged.
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RESOLUTION

To resolve this issue if you have an application, an accessory, or a service that experiences a failed Virtual Disk start, restart the Virtual Disk service. To do this, follow these steps:
  1. Click Start, type cmd in the Start Search box, right-click Cmd.exe, click Run as administrator, and then click Continue.
  2. Type the following command, and then press ENTER:
    Net Stop "Virtual Disk"
  3. Type the following command, and then press ENTER:
    Net Start "Virtual Disk"
Note Even if the Virtual Disk service has been restarted once, the issue may still occur after you restart the operating system.
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APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
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Keywords: 
kbexpertiseadvanced kbtshoot kbprb KB948275
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