A report may not display HTTPS traffic in ISA Server 2006

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Article ID: 948711 - View products that this article applies to.
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SYMPTOMS

In Microsoft Internet Security and Acceleration (ISA) Server 2006, a report may not display HTTPS traffic.

CAUSE

This behavior occurs because there is an access rule that allows for HTTPS traffic. Therefore, there is no Web proxy log entry for the traffic that originated from the secure network address translation (SecureNAT) client. In this scenario, the HTTPS traffic is not counted.

This behavior does not occur to a secure Web publishing rule because the traffic has a corresponding Web proxy log entry, and the traffic is counted. The HTTPS traffic from the Web Proxy clients is also counted correctly because the Web Proxy handles the traffic.

RESOLUTION

To resolve this problem, install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
950140 Description of the ISA Server 2006 hotfix package: March 9, 2008
Note Before you apply the hotfix that is mentioned in the 950140 Microsoft Knowledge Base article, install the ISA 2006 update. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=6F629EAC-D8C6-4437-9D20-B47B02DB413A&displaylang=en

Properties

Article ID: 948711 - Last Review: April 2, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2006 Standard Edition
Keywords: 
kbtshoot kbprb KB948711

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