Error message when you try to shut down a client computer that is running Office Communicator 2007: "The data file 'Mailbox - user' was not closed properly"

Article translations Article translations
Article ID: 948733 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario. On a client computer that is running Microsoft Office Communicator 2007, you exit Microsoft Office Outlook. Then, you try to shut down the client computer. In this scenario, you receive the following error message:
The data file 'Mailbox - user' was not closed properly. This file is being checked for problems.

RESOLUTION

To resolve this issue, download and install the Office Communicator 2007 update package that is dated April 2, 2008. For more information about this update package, click the following article number to view the article in the Microsoft Knowledge Base:
946164 Description of the update for Office Communicator 2007: April 2 2008

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 948733 - Last Review: April 3, 2008 - Revision: 1.2
APPLIES TO
  • Microsoft Office Communicator 2007
Keywords: 
kboffice2007presp2fix kbfix kbexpertiseinter kbqfe KB948733

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com